Privacy Policy

Who we are

This website is operated by B-Softsys. If you have a question about this policy or about information we hold, contact support@b-softsys.com.

Name of Enterprice: B SOFTSYS
UDYAM REGISTRATION: UDYAM-MH-33-0344882

What we collect

Information you give us

When you submit the enquiry form, we collect the details you enter: your name, email address, and where you choose to provide them, your company, phone number, country, the service you are interested in, an indicative budget, an expected timeline, and the content of your message.

Information collected automatically with your enquiry

Alongside a submitted enquiry we record the IP address it was sent from, the browser user-agent string, the referring page, and the date and time you gave consent. These are used to detect and investigate automated or abusive submissions, and to demonstrate that consent was given.

Information collected as you browse

The website sets a session cookie and a cross-site request forgery token cookie. These are required for the site to work and to keep form submissions secure.

No analytics or advertising trackers are currently loaded by this website. If that changes, this policy and our Cookie Policy will be updated before the change goes live.

Why we use it

• To respond to your enquiry. Your details are used to reply, discuss your requirement and, where relevant, prepare a proposal.
• To keep a record of the conversation. Enquiries are stored so our team can pick up context on later contact.
• To protect the form from abuse. Technical details are used to identify automated submissions.
• To operate the website securely. Essential cookies keep sessions and form submissions safe.

We do not sell your information, and we do not use enquiry details for unrelated marketing.

Legal basis

We process personal data in accordance with applicable data protection and privacy laws. Depending on the nature and purpose of the processing, the applicable legal basis may include your consent, compliance with applicable legal obligations, performance of a contract or steps taken at your request, or other lawful grounds recognized under applicable law.

Where consent is required, we will obtain it in an appropriate manner and provide you with relevant information about the processing. Where B-Softsys processes personal data on behalf of its clients, the applicable legal basis and related notices may be determined by the relevant client as the data controller or fiduciary, as applicable.

The specific legal basis applicable to particular processing activities may vary depending on the nature of the data, the purpose of processing, the parties involved, and the jurisdiction in which the processing takes place.

How long we keep it

Enquiries are retained while there is an active or prospective business relationship, and afterwards for as long as needed for our records.

We keep enqiries open for 30 days, after which enquiries are deleted or anonymised.

How we protect it

The site is served over HTTPS. Enquiries are stored in a database that is not publicly accessible, and the administration area that displays them requires an account and is restricted to authorised staff. Access is logged.

Your choices

You can ask us to provide a copy of the information we hold about you, correct it, or delete it. Write to support@b-softsys.com and we will respond.

Depending on where you live, you may have further rights, including the right to object to processing, to restrict it, or to complain to a supervisory authority.

Children

This is a business website and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

If we change how we handle personal information, we will update this page and the date shown at the top before the change takes effect.