Privacy Policy

Who we are

This website is operated by B-Softsys. If you have a question about this policy or about information we hold, contact support@b-softsys.com.

To be completed by B-Softsys: registered company name, registered address, company registration number, and the name and contact details of the person responsible for data protection enquiries.

What we collect

Information you give us

When you submit the enquiry form, we collect the details you enter: your name, email address, and where you choose to provide them, your company, phone number, country, the service you are interested in, an indicative budget, an expected timeline, and the content of your message.

Information collected automatically with your enquiry

Alongside a submitted enquiry we record the IP address it was sent from, the browser user-agent string, the referring page, and the date and time you gave consent. These are used to detect and investigate automated or abusive submissions, and to demonstrate that consent was given.

Information collected as you browse

The website sets a session cookie and a cross-site request forgery token cookie. These are required for the site to work and to keep form submissions secure.

No analytics or advertising trackers are currently loaded by this website. If that changes, this policy and our Cookie Policy will be updated before the change goes live.

Why we use it

• To respond to your enquiry. Your details are used to reply, discuss your requirement and, where relevant, prepare a proposal.
• To keep a record of the conversation. Enquiries are stored so our team can pick up context on later contact.
• To protect the form from abuse. Technical details are used to identify automated submissions.
• To operate the website securely. Essential cookies keep sessions and form submissions safe.

We do not sell your information, and we do not use enquiry details for unrelated marketing.

Legal basis

Where data protection law requires a legal basis, we rely on your consent, given by ticking the consent box when you submit the form, and on our legitimate interest in responding to business enquiries and protecting our systems from abuse.

To be confirmed with counsel: which regimes apply to B-Softsys and its clients, and whether any additional basis or notice is required.

Who we share it with

Enquiry details are shared with the service providers needed to run this website and deliver email: our hosting provider and our email delivery provider. They process the data on our instructions only.

To be completed by B-Softsys: the specific hosting and email providers in use, and the countries in which they store data.

How long we keep it

Enquiries are retained while there is an active or prospective business relationship, and afterwards for as long as needed for our records.

To be set by B-Softsys: a specific retention period, after which enquiries are deleted or anonymised.

How we protect it

The site is served over HTTPS. Enquiries are stored in a database that is not publicly accessible, and the administration area that displays them requires an account and is restricted to authorised staff. Access is logged.

Your choices

You can ask us to provide a copy of the information we hold about you, correct it, or delete it. Write to support@b-softsys.com and we will respond.

Depending on where you live, you may have further rights, including the right to object to processing, to restrict it, or to complain to a supervisory authority.

Children

This is a business website and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

If we change how we handle personal information, we will update this page and the date shown at the top before the change takes effect.